Only sinners,losers and the patently stupid fly Sahara
Count me amongst one of them. Though you might add a caveat - I didn't do so either willingly or out of ignorance. Circumstances forced me to fly Sahara, and how I regret that.
Lets start with the litany -
1. Sahara has no respect for your time - Once upon a time to fly Indian Airlines was a curse. IA has improved a lot since then, and has found a replacement for its old slot in Sahara. I don't remember when last I took a Sahara flight on time.
2. They have no courtesy to care to inform you about the delay - I have tele checked in most of the Sahara flights and left my contact details while doing so. Guess how many times was I informed about the delay? Zero, Null, 0. That is the amount of respect they have for your time. (as an aside - whenever Jet delays they call you up and tell you so that you can do something else with your time).
3. They don't respect your feedback. Twice have I registered complaints against them in Delhi and Hyderabad. Guess how many times someone got in touch with me? Zero, Null, 0. Why have a complaint book when nobody cares to read them, or react to them.
4. Their customer service on ground sucks. Try calling a hyderabad number to telecheck in. You will hear a million rings and about two million engaged tones on 4 numbers they provide in the website and on the ticket. I got a fifth number by calling Jet and guess what was the result their? Nobody picks up. If you want to tele check in be prepared to call long distance to their Delhi and Bombay numbers.
5. Arrogance of the on ground staff is appalling. Try complaining to them in Delhi and you will realize - very few in the world can get ruder (even Parisians don't treat tourists like that).
Please if ever you contemplate flying Air sahara - don't even consider paying for the full fare. If you have to in the rarest of the rare cases (mark the usage of words used to describe the occasions to award a death sentence, flying sahara is nearly as bad) you need to fly sahara - book a million days in advance and pay the lowest possible fare and curse God, your bad fortune and whoever fathered the idea.
Don't be stupid. Don't fly Air Sahara.
Lets start with the litany -
1. Sahara has no respect for your time - Once upon a time to fly Indian Airlines was a curse. IA has improved a lot since then, and has found a replacement for its old slot in Sahara. I don't remember when last I took a Sahara flight on time.
2. They have no courtesy to care to inform you about the delay - I have tele checked in most of the Sahara flights and left my contact details while doing so. Guess how many times was I informed about the delay? Zero, Null, 0. That is the amount of respect they have for your time. (as an aside - whenever Jet delays they call you up and tell you so that you can do something else with your time).
3. They don't respect your feedback. Twice have I registered complaints against them in Delhi and Hyderabad. Guess how many times someone got in touch with me? Zero, Null, 0. Why have a complaint book when nobody cares to read them, or react to them.
4. Their customer service on ground sucks. Try calling a hyderabad number to telecheck in. You will hear a million rings and about two million engaged tones on 4 numbers they provide in the website and on the ticket. I got a fifth number by calling Jet and guess what was the result their? Nobody picks up. If you want to tele check in be prepared to call long distance to their Delhi and Bombay numbers.
5. Arrogance of the on ground staff is appalling. Try complaining to them in Delhi and you will realize - very few in the world can get ruder (even Parisians don't treat tourists like that).
Please if ever you contemplate flying Air sahara - don't even consider paying for the full fare. If you have to in the rarest of the rare cases (mark the usage of words used to describe the occasions to award a death sentence, flying sahara is nearly as bad) you need to fly sahara - book a million days in advance and pay the lowest possible fare and curse God, your bad fortune and whoever fathered the idea.
Don't be stupid. Don't fly Air Sahara.
posted by Dinkar at 5:26 PM
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